TMBApp

Unlock the full potential of your city's public transport with TMBApp, a comprehensive travel companion tailored to enhance your urban mobility experience. Designed to simplify daily commutes, the app serves as a one-stop resource for managing and utilizing the public transportation network efficiently.

Main Purpose:

The main goal is to provide users with access to a variety of public transport services, including journey planning, ticket purchases, and real-time updates, all centered around the innovative T-mobilitat card system.

Top Features:

- Contactless T-mobilitat Integration: Seamlessly register for, and manage the T-mobilitat card directly from a mobile device. Activate NFC capabilities (available on Android) to use a phone for ticket validation and top up a physical card if needed. Customer support is readily available through WhatsApp for assistance with T-mobilitat.

- Ticket Purchases: Effortlessly acquire and collect metro tickets from vending machines, as well as single bus tickets that can be validated directly within the platform. Users can easily access their purchase history and manage invoices.

- Service Information: Remain informed with comprehensive details on bus and metro lines, including schedules, connections, accessibility, and any service changes. Users can also access real-time updates on waiting times.

- Journey Planner: Discover the quickest and most efficient public transport routes with an inclusive planner featuring multiple operators. The feature includes a navigator that alerts users upon arrival at their destination and suggests nearby transit options.

- Real-Time Arrival Tools: Utilize iBus and iMetro features for up-to-the-minute bus and metro arrival times, occupancy levels, and stop alerts, ensuring punctual travel.

- Personalized User Experience: Tailor the experience by saving preferred routes and stops, setting up notifications for service changes, and engaging with the JoTMBé points program to earn rewards through personalization and usage.

- Comprehensive Customer Service: Provides easy access to customer support channels, virtual office tasks, appointment scheduling with Punts TMB, and a detailed FAQ section to address user concerns.

Data Protection and Privacy Compliance:

Remaining transparent about privacy, users have options to exercise GDPR rights regarding personal data management. For any related inquiries, requests, or complaints, contact channels with the Data Protection Officer are available, ensuring compliance with regulations and providing avenues to address concerns with the Data Protection Authority.

Experience a smarter way to navigate your city's public transport where convenience and control go hand in hand with TMBApp.